Order tracking is now available online for some of our stores, including some online orders. Tracking is only available for the day of delivery. The estimated delivery time is based on our best estimates, and you must be available during the scheduled delivery window. If you receive a message indicating that tracking is not available in your area, please contact your delivery agent (listed in your confirmation email) for more information about your delivery. You can find our order tracking page here.

Each promotional code has its own set of restrictions. First, check the exclusions on your promotional code to see if there are any restrictions that would prevent you from using the discount. As a general rule, Smart Buys, bar stools, dining chairs, and/or clearance/sale items are excluded from promotions. Also, check the expiration date of the promotional code.

To find out if a store has the item you want, call or visit the HomeStore near you. Click here for Store Locations. Every store has a unique selection and may or may not have the item on display, please call first.

Grupo Intermueble retail furniture stores are independently owned and operated. Please contact Customer Service at your local store. Click here  for Store Locator for the exact locations.

We offer replacement parts for most products. Please call Customer Service at 2557-1515, Monday through Saturday, between 9:00 a.m. and 6:30 p.m. When calling, please have the item number and invoice number ready to assist you. You can find the item number on your invoice or order confirmation email.

Visit us to see the fabrics up close. Since we have a unique selection, we recommend calling ahead to check if they have the product you're interested in.

Most home improvement stores offer touch-up solutions in the form of markers and pens. They are all easy to apply; simply find the right touch-up color for your furniture's finish and follow the manufacturer's instructions.

Using the item number found in your confirmation email or packing list, enter it in the search box. Once you reach the product details page, you can find and print the instructions as needed. If the furniture you purchased requires assembly, detailed instructions should have been included in the product box.

You can fax your order to us at 2557-2696 or call Customer Service at 2557-1515.

With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. In order to maintain high quality products at affordable prices, we choose to produce our furniture in large quantities, realizing cost savings, rather than making custom orders. You can view our online catalog at http://www.en.ashley.hn or find the Grupo Intermueble nearest you.

At this time, we are unable to support custom orders. However, some of our most popular items are offered in multiple sizes and colors to make it easy for you to find your style and your look. In our Living Room furniture selection, for example, you will see the same fabric available with different shape of sofas (traditional sofa, sectional or reclining sofa) and also, offered in different sizes but same fabric.

Durapella® and Duraplush™ are high-tech fabrics that are a breakthrough in comfort. Durapella® and Duraplush™ consists of 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability and stain-resistance. Everyday spills like coffee, wine and ink are cleaned easily and effectively with a mixture of low PH balance liquid soap and water.

DuraBlend® upholstery offers the rich look and feel of leather using a polyurethane/leather blend to create a comfortable and economical alternative to natural leather. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather.

The California King bed is 4 inches (10cm) longer and 4 inches (10cm) narrower than the King dimension.

Each product has an area indicating the measurements applicable to how the item will look in a room, or, in the case of a decorative object, how it will look on a table, bookshelf, etc. Some products have additional dimensions that can be found in the "Dimensions" section of the product page.

Click here to process a warranty claim.

The serial numbers are between 9 and 15 digits long and are located in the following places:

• For the following categories, the label with this number is attached to your furniture either on the back or bottom of the item:Bedroom furnitureDining room furnitureHome office furnitureSide tablesEntertainment furniture
• In the case of upholstered furniture, the label with this number is attached to the furniture under the loose seat cushion or under the footrest/item.

Please send us an email to marketing@ashleyfurniturehn.com and include your full name and the email address you wish to have removed.

Please send us an email to marketing@ashleyfurniturehn.com and include your full name and the email address you wish to have removed.

Many Grupo Intermuebles carry the most up-to-date catalog.

Not at this time. But we have good news: many products are available to buy online. Click on the Shop Now section on our homepage to start shopping.

We’re growing and always looking for professional, motivated employees. Click here for Careers.

No, we do not have accounts receivable employees who work from home or process payments via the Internet. Grupo Intermueble invoices clearly state where payments are to be sent.

Are you looking for a great place to build your career? We are always looking for positive, hard-working team members. No application fee is required. Click here for available positions. Or, apply in person at any Grupo Intermueble manufacturing facility.

We send emails, postcards and other forms of direct mail to announce employment opportunities within the companies. Applications are accepted in person at any Grupo Intermueble or AFI manufacturing facility. Click here for available positions.

Grupo Intermueble has informed the Better Business Bureau that the "Grupo Intermueble" name is being used on the Internet by someone not associated with Grupo Intermueble, to perpetrate work-at-home and counterfeit check scams. Between November 2007 and August 2008, the company has received almost 8,000 inquiries from consumers who have received bogus email messages from scammers pretending to represent Grupo Intermueble.

Generally, the scam email message informs consumers of a fictitious work-at-home position as a Grupo Intermueble accounts receivable employee. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder to someone representing themselves to be an "Grupo Intermueble Representative."

Grupo Intermueble Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial website. Please take a moment to review the reporting system.

For in-store purchases: If a problem arises that you believe is covered by our Limited Warranties, please contact your furniture retailer for warranty service. All claims must include the original purchase receipt, the product serial number, and must be submitted within the applicable warranty period. We reserve the right to require the return of defective parts upon your request. You are responsible for arranging with the retailer to arrange for the furniture or parts to be transported from your home to the retailer's store or vice versa. You can also view our warranty policies by clicking here.

At this time, we are unable to process tax-exempt orders for online purchases. By accepting the terms and conditions when placing your online order, you agree to the price of the tangible goods, shipping costs, and estimated sales tax, along with the sales tax terms and conditions. Our products are available for purchase.

Order tracking is now available online for some of our stores, including some of our online orders. Tracking is only available for the day of delivery. The estimated delivery time is based on our best estimates and you must be available during the scheduled delivery period. If you receive a message indicating no tracking is available in your area, contact your delivery agent (which is indicated in your confirmation email) for more information about your delivery. You can find our order tracking page here.

El Consejo de Reciclado de Colchones (MRC por sus siglas en inglés) es una organización sin fines de lucro que desarrolla y supervisa los programas de reciclado de colchones para los estados que han promulgado legislación de reciclado de colchones.

Aproximadamente 15-20 millones de colchones y somiers se tiran cada año en los Estados Unidos. Estos artículos no solo ocupan espacio en los basureros, sino que algunos materiales, como los resortes, son difíciles de compactar y pueden engancharse fácilmente en equipos. Por consiguiente, muchas comunidades separan los colchones de otros residuos sólidos y aumentan los costos de gestión. Más del 80 % de un colchón y somier se puede reciclar para hacer otros productos útiles. Aprenda más. Además, el reciclado: • Conserva los recursos al convertir los resortes de acero, la espuma de látex y otros materiales en nuevos productos • Reduce el número de colchones tirados ilegalmente • Reduce el uso del incinerador y del basurero

Sí. Los estados que tienen legislación de reciclado de colchones exigen a los comercios minoristas a cobrar esta tasa por cada colchón y somier vendido para financiar el programa de reciclado de colchones del respectivo estado. Cuando tira su antiguo colchón, byebyemattress.com ofrece una red de ciudades y organizaciones participantes para ayudarlo a reciclar adecuadamente su colchón y somier viejos.